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Instrumente Tranzacționare FOREX

FAQ (Frequently Asked Questions - Intrebari Frecvente)

Intrebari financiare .

Intrebari privind termenii tranzactionarii .
Partnership program questions.
Intrebari cu caracter general .


Intrebari financiare .


Ce metode de incarcare a conturilor sunt disponibile in InstaForex?

Va puteti incarca contul prin transfer bancar, prin intermediul WebMoney, CONTACT, RBKMoney, MoneyBookers, Liberty Reserve, Perfect Money. Retreagerea de fonduri este posibila prin aceleasi metode, deasemenea se poate retrage direct pe card bancar Visa.


Percepe compania InstaForex vreun comision pentru incarcare sau retragere de fonduri?

Compania nu percepe nicio taxa sau comision dar trebuie avut in vedere faptul ca sistemele de plata amintite mai sus si transferurile bancare implica plata unor comisioane.


Cat timp dureaza incarcarea contului ?

Incarcarea prin Webmoney, Liberty Reserve, Perfect Money and RBKMoney este procesata imediat, prin CONTACT, MoneyBookers si cartile de credit - pana in 24 ore. Incarcarea prin transfer bancar poate dura 2-4 zile.


Cat timp dureaza retragerea unor fonduri din contul de tranzactionare ?

Retragerea prin Webmoney, Liberty Reserve si alte sisteme de plata dureaza 1-3 ore. Retragerea prin transfer bancar poate dura 2-4 zile.


Care este suma minima ce poate fi retrasa ?

Nu exista limita privind suma ce poate fi retarasa. Puteti retrage orice suma din contul dumneavoastra. Puteti retrage oricat din suma ramasa in contul dumneavoastra, exceptie facand metoda transferului bancar (suma minima fiind de 300$) si cea a retragerii pe cartea de credit (suma minima fiind 500$)


Care este suma minima pentru depuneri ?

Nu exista limita privind suma depusa. 

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Intrebari privind termenii de tranzactionare .


Cu ce este egal un lot InstaForex? Exista vreo diferenta fata de lot-ul general acceptat?

Un lot InstaForex este echivalentul a 10000 unitati a valutei de baza, ceeace este de 10 ori mai mic decat lot-ul general acceptat. Aceasta inseamna ca pe timpul tranzactionarii pe piata monetara, clientii nostri isi reduc riscul de 10 ori.


Care sunt IP-urile serverelor de tranzactionare ?

ITC-Demo:      75.126.185.122:443 ““ pentru conturi Demo 
ITC-Live:         75.126.23.50:443 ““ fpentru conturi Live


Ce inseamna leverage-ul ?

Leverage ““ inseamna procentul folosit in tranzactie relativ la suma necesara pentru cumparare: 1:100, 1:200, 1:500. Un leverage de 1:100 inseamna ca aveti nevoie de 1 pe langa cele 100 ale broker-ului pentru a efectua tranzactia.


Ce fel de leverage este suportat de InstaForex si cum pot schimba nivelul leverage-ului?

Cand deschideti un cont, puteti opta pentru un leverage de la 1:1 la 1:500. Mai tarziu, pentru schimbarea leverage-ului contului , trebuie sa contactati Departamentul Ssuport Clienti prin email sau orice alt mijloc convenabil dumneavoastra.


De ce nu pot vedea toate simbolurile pe raportul de piata?

Simbolurile pe care le vedeti sunt asociate subscrierilor terminalului. Pentru extinderea listei cotatiilor aplicati click-dreapta pe raportul de piata si selectati “Show all symbols.“


Ëste posibila marirea spread-ului cand au loc evenimente generate de stiri?

Instaforex nu mareste niciodata spread-urile in timpul evenimentelor generate de stiri. Fiecare trader poate fi sigur ca termenii tranzactiilor raman neschimbati pe timpul evenimentelor generate de stiri.

Pot folosi advisori? Exista limitari in folosirea lor?

Nu exista limite in folosirea advisorilor.


Este posibil ca un trader se ramana dator companiei?

Nu, este imposibil. Daca, contul clientului ajunge pe rosu pe timpul tranzactiilor, compania va readuce contul la 0.


Exista vreo diferenta in tre tranzactiile pe cont Live si Demo?

Nu exista diferente intre termeni, conditii si instrumentele de trading. Tranzactiile cu cont demo sunt identice cu cele Live, exceptand faptul ca pentru conturile demo nu exista optiune de depunere sau retragere de fonduri.


Care este valoarea depunerii minime?

Depozitul minim este de 1USD si va ofera posibilitatea de a tranzactiona cu orice instrument.


Why do EUR/GBP, EUR/CHF currency pairs have floating spread?

Floating spread is generally accepted trading instrument, which is used by the first-rate international broker. EUR/GBP and EUR/CHF are the only currency pairs which have floating spread. It means that from 19:00 GMT+00 till 08:00 GMT+00 spread can be increased up to 5 pips every day. Spread is a fee of broker for transaction, and it is defined by the market conditions which the company works in. In connection with increasing spreads of our contractors spread of the currency pairs EUR/GBP and EUR/CH were transferred to the floating condition. However during the daytime (after 08:00 GMT+00) spread for this currency pairs are the same, 3 pips.


How to calculate the amount of margin?

The amount of margin is equal to the volume divided by the leverage. The volume is equal to 10000 in USD multiplied by the amount of lots, enabled in deal, and by the rate of exchange of the currency used in deal to the USD, which divided by the leverage. Currency of deal is currency which symbol stands first in currency pair designation. For example, for currency pair EUR/USD the currency of deal is EUR (thereafter rate of exchange of deal to US Dollar will be EURUSD), for USDCAD - is CAD (rate of exchange of the deal to US Dollar will be equal to 1, because USD/USD=1), for GBPJPY currency of deal is GBP (rate of exchange of the deal to US Dollar will be equal to rate of exchange of GBP/USD, id est. equal to rate of exchange of GBPUSD). So under the rate of exchange which is equal to GBPUSD 1.4956 for the deal with 2 lots with the leverage 1:100 the margin will be 10000 * 2 * GBPUSD/100=299.12 USD. For the deal with USDJPY with 3.4 lots with the leverage 1:500 the margin will be equal 10000 * 3.5 * 1/500=70 USD.


Give me please the link for the Welcome Bonus receipt.

This is the link for Agreement on the Welcome bonus receipt.
This is the link for the application of the Welcome bonus receipt.


Do you have micro and mini accounts?

Yes, we have. However trading in InstaForex is made with micro and mini lots, id est. you can trade with 0.01 lot in InstaForex which is equal to micro account.


How can I change my leverage?

For changing your leverage you should send an e-mail to clients@instaforex.com or support@instaforex.com with the following information: trading account number, phone password and leverage you want to have. Also you can contact Support department for leverage changing by Live Chat, Yahoo, Skype, ICQ and write the same date.


I forgot traders password or PIN code (or I want to change my traders password or PIN code). How can I do it?

For PIN code or traders password recovery/changing it is necessary to send an e-mail to clients@instaforex.com orsupport@instaforex.com with the following information: trading account number, phone password and new traders password. Also you can contact Support department by Live Chat, Yahoo, ICQ, Skype for traders password recovery and write the same data. For PIN code hanging it is necessary to send an e-mail to clients@instaforex.com or support@instaforex.com the following information: trading account number, phone password, scan of your ID, and new PIN code. Make sure you send an e-mail from the e-mail address you entered while registration the trading account number.


May I open several trading accounts in one name?

Yes, you may. There is no limits for opening real and demo accounts in one name.


I can trade maximum 8 lots in InstaForex?

No, you can type manually any amount of lots (till 10000).


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Partnership program questions.


What“™s my reward for becoming a partner?

You get 1.5 pips per deal. This is standard practice all over the world.


How can I attract customers?

You can attract customers by sending them a partnership link. When they click on the partnership link, they will be counted as your referrals. You can also spread information amongst your friends. They will be considered your referrals as well, but you must record their names and account numbers and send them to.


Are there any restrictions for withdrawing the partnership commission fee?

No, there are no restrictions.


Are there any requirements for participating in the partnership program?

There are no specific requirements. You can attract customers simply by spreading information among friends, as well as working as an InstaForex business representative in your region.


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General Questions.


How much will I earn if I start trading on FOREX with a minimum deposit?

It totally depends on your experience. Currency market trading is bound to deposit loss risks. And that needs to be considered by the trader. You are to evaluate your professionalism and risks. InstaForex trading terms have been created in order to make it simple to go from being a new trader to being an experienced one.


What do support and resistance levels mean?

A Support level - is a level lower than the current rate, which could possibly take an upward turn. A Resistance level is a level above the current rate, which could possibly take a downward turn.


What is a trailing stop-loss?

This is a compound stop-loss order where a stop-loss price is set at a fixed rate below the market price. If the market price goes up, the stop loss price will also go up proportionally. If the market price goes down, the stop-loss price stays the same. In this way, the trader can set a limit on the maximum possible loss but not limit earnings. This means, that the trailing stop-loss follows the current price by X pips. Therefore a trailing stop-loss is a stop-loss control procedure “” “it follows the price to profit.“ Attention! Trailing stop-losses only work when your trading terminal is connected to the server through the Internet.


What do profit figure or price figure movement mean?

Profit figure is 100 profit pips. Price figure movement is the movement of 100 pips. Round prices are referred to as figures as well. For example: “EURUSD passes over to the seventeenth figure“ means that the rate passed over the level of 1.1700.


What is the stock exchange working hours?

Stock exchange opens on Sunday at 23:00 (GMT+00) and closes on Friday at 23:00 (GMT+00).


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